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Evenmorn FAQ

Answers about Evenmorn orders, delivery, returns, subscriptions and product information.

Need a hand? Email support@evenmorn.com

Evenmorn basics

Our four products, pack sizes and how the offer works.

5 questions
Which products do you sell?

Four daily supplements: Ceylon Cinnamon Softgels, Vitamin B Complex (liquid drops), Gut Health (60 capsules with turmeric and aloe) and Spirulina & Chlorella (capsules). See them side by side on Our products.

Which pack sizes can I choose?

Every product comes in packs of 1, 3 or 5: pouches for the cinnamon softgels, bottles for the others. Each product page shows the current prices.

How does "Buy 3, get 2 free" work?

The 5-pack costs no more than 3 single packs, so 2 of the 5 are free. On Vitamin B Complex, Gut Health and Spirulina & Chlorella, 5 bottles cost the same as 3 single bottles. On the Ceylon Cinnamon Softgels, 5 pouches cost less than 3 single pouches. It is one 5-pack in your cart, not a gift added separately.

What payment methods can I use?

Major cards (Visa, Mastercard, American Express and Discover), plus Shop Pay, Apple Pay, Google Pay and PayPal where available. Checkout shows every option for your order.

Do you ship outside the US?

No. We ship to US addresses only.

Delivery and tracking

When your order ships, when it arrives and how to track it.

5 questions
Is delivery free?

Yes. Delivery is free and tracked on every US order.

How long does delivery take?

Orders ship in 1-2 business days and arrive 7-12 business days after dispatch. Each product page shows your estimated delivery dates before you order.

How do I track my order?

When your order ships, we email you a tracking link. The first update can take a few days to appear. See Track your order for help.

My order has not arrived. What should I do?

If it has not arrived within 15 business days of dispatch, email support@evenmorn.com with your order number and we will sort it out. If you ordered more than one product, they may arrive in separate packages.

Can I change my address or cancel my order?

Email us as soon as possible with your order number. Once an order has shipped we may not be able to change or cancel it.

Product information

Liquid B vitamins in a dropper bottle.

6 questions
What is Vitamin B Complex?

A liquid B vitamin complex in a 60 mL (2 fl oz) dropper bottle, so there is no pill to swallow.

Vitamin B Complex: What is in it and how do I take it?

Full Supplement Facts are on the bottle and shown in the photos on the product page. Follow the directions on the bottle.

What is Gut Health?

A daily supplement with turmeric and aloe, named on the front label. Each bottle holds 60 capsules.

Gut Health: What is in it and how do I take it?

Full Supplement Facts are on the bottle and shown in the photos on the product page. Follow the directions on the bottle.

What is Spirulina & Chlorella?

Spirulina and chlorella in capsules, so there is no powder to scoop or blend. Each bottle holds 120 capsules.

Spirulina & Chlorella: What is in it and how do I take it?

Full Supplement Facts are on the bottle and shown in the photos on the product page. Follow the directions on the bottle.

Safety and ingredients

Please read before you start any supplement.

4 questions
Can I take these with medication, or while pregnant or nursing?

Talk to your doctor or pharmacist before starting any new supplement if you take medication, are pregnant or nursing, or have a medical condition.

Can I take more than one Evenmorn product?

Each product is a separate supplement with its own directions. If you plan to take more than one, or other supplements too, check with your doctor or pharmacist first.

Are they suitable for children?

Our products are for adults. Keep them out of reach of children.

What if I feel unwell after taking it?

Stop taking it and speak with a healthcare professional. Then email us and we will help with your order.

Subscriptions

Buy once, or subscribe on the 3- and 5-packs. Cancel any time.

3 questions
Can I subscribe?

Yes, on every product. Choose the 3-pack or 5-pack and pick Subscribe to get 10% off the pack price. A 3-pack subscription renews every 3 months and a 5-pack subscription renews every 5 months, at the price shown at checkout, until you cancel. Delivery stays free.

Do I have to subscribe?

No. Every pack can be bought once. Subscribing is only on if you choose it.

How do I cancel or manage my subscription?

Cancel any time, with no fee. Sign in to your account (use Manage subscription in our footer), open your subscription and choose Cancel subscription. Or email support@evenmorn.com and we will cancel it for you. Cancel before your next renewal date and you will not be charged again.

Returns and payments

Our 180-day money-back guarantee, in plain words.

5 questions
How does the 180-day money-back guarantee work?

Try any Evenmorn product for 180 days from delivery. If it is not for you, for any reason, email us and we will refund that product in full. Keep the product. Nothing to send back. The guarantee covers one refund per customer per product, and the first delivery of a subscription. Full terms are in our Refund Policy.

Do I need to send the product back?

No. You keep the product. Just email us your order number.

How do I ask for a refund?

Email support@evenmorn.com with your order number and the product you would like refunded. There are no forms and no phone calls.

When will my refund appear?

We process refunds within 3 business days. Your bank may take 5-10 business days to show it.

What if my order arrives damaged or wrong?

Email us within 30 days of delivery with a photo and we will send a replacement or a refund, whichever you prefer.

Contact and support

Who we are and how to reach us.

3 questions
How do I contact you?

Email support@evenmorn.com or use our contact page. We reply within 1 business day. Please include your order number for order questions.

Who is behind Evenmorn?

Evenmorn is a small team based in the UK. Evenmorn is a trading name of a company registered in England and Wales, company number 16669080. Our products are made for us by a supplement manufacturer. Read more about us.

Where can I read reviews?

We show verified customer reviews on each product page once customers have left them.

Ceylon cinnamon softgels

One softgel a day. The facts from the pouch.

8 questions
What is in one softgel?

600 mg of Ceylon cinnamon bark extract (Cinnamomum verum). It is a 12:1 extract, equivalent to 7,200 mg of Ceylon cinnamon. The extract is carried in MCT oil from coconut oil, inside a softgel made of gelatin, glycerin and purified water.

How is Ceylon different from cassia?

They are different plants. Ceylon cinnamon (Cinnamomum verum) is often called true cinnamon. Cassia contains coumarin, while Ceylon cinnamon may contain only a trace amount (source: NIH, National Center for Complementary and Integrative Health).

How do I take it?

Take one softgel once a day with your favorite drink. Many people take it at breakfast. Do not take more than one a day. If you miss a day, just take your usual softgel the next day; do not double up.

How long does a pouch last?

Each pouch holds 30 softgels, a 30-day supply at one a day. 3 pouches last 90 days and 5 pouches last 150 days.

What does it support?

Ceylon cinnamon supports healthy blood sugar levels already within the normal range, as part of a balanced diet and active routine.*

Is it vegetarian, gluten free or GMO free?

It is not vegetarian or vegan: the softgel contains gelatin. The MCT oil comes from coconut oil. The pouch is marked gluten free and GMO free.

Do I get the free Ceylon Guide?

Yes, with every 3-pouch or 5-pouch order, one-time or subscription. The guide is a PDF we email to you.

How should I store the pouch?

Keep it in a cool, dry place, out of reach of children, and reseal the pouch after use.

Still have a question?

Send us a message. We'll help you find a clear answer.

support@evenmorn.com

Free tracked US delivery. Ships in 1-2 business days, arrives 7-12 business days after dispatch.

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180-day money-back guarantee

Try it for 180 days from delivery. If it is not for you, email us for a full refund. Keep the product. Nothing to send back.

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